Future of Retail 2023

The retail industry has endured some extremely difficult years since the outbreak of the pandemic and is now facing high inflation, rising energy prices, a cost of living crisis and ongoing geopolitical instability. Consumers are prioritising price and convenience over brand loyalty, and retailers must work harder to meet changing customer needs and prevent further profit declines. Can retail survive the 2023 recession and will sustainability remain a priority for many cost-cutting retailers? What new technologies are on the horizon to transform the omni-channel shopping experience?

The FT Future of Retail Summit will return in 2023 with uniquely crafted panels, lightning-fast keynote speeches and high-level keynote speakers to address the big challenges facing the retail sector. Taking place over one day and in a hybrid format, the event will bring together some of the biggest names in the industry. Delegates from retail, investment, technology, procurement and logistics and sourcing will discover new approaches and strategies to help win market share, as well as learn tips on how to work together for a more resilient, sustainable and technology-driven retail future.