RetailTec Congress 2025

RetailTec Congress is an event dedicated to supporting the retail industry in keeping pace with constant change, accelerating its growth, and helping introduce necessary innovations to the Polish market. The Congress serves as a source of inspiration and ideas for industry leaders, a forum for exchanging experiences, and a place to discover the latest technological solutions as well as the challenges that the retail of the future will face.

During the Congress, we will outline the strategic directions for the development of the retail sector in Poland, taking into account the trends and challenges shaping the market today. We will focus in particular on the rapidly changing macroeconomic situation, ongoing ecosystem transformations, and new strategies for a market in transition. We will also address the accelerated digitalization of retail, the record-breaking growth of e-commerce and related services, and the increasing importance of pro-environmental initiatives.

The thematic scope is developed by the RetailTec Program Council, composed of CEOs and board members from key market players, along with representatives from technology companies and consulting institutions. This ensures the highest level of expertise, a strong network of project ambassadors, and an environment that fosters new business alliances, the implementation of innovative business models, and the development of projects that shape the future of retail in Poland.

Main themes of the upcoming edition:

• Retail competitiveness in an unstable world
• Key technology investments for 2025+
• Cybersecurity and privacy – new data protection standards in retail
• AI as an accelerator of retail transformation
• E-commerce strategy and the new era of traffic
• ESG as a driver of competitiveness in the industry
• Deposit system – transformation towards sustainable development
• Redefining retail – the customer in the purchasing process
• Can technology understand customer needs better than a salesperson?